Contact Us


 Violations Payments and Appeals: 

Live Calls: Monday- Friday  0​9:00 AM- 03:00 PM  1-888-501-1343 Extension 1 


 Monthly Parking: 


24 Hours On-Site  Assistance: 
Phone: 604-682-0555  (Agents will not be able to assist with violation payments or appeals at this number​) 


Mailing Address: 

PO BOX 28191 RPO West Pender Street
Vancouver BC V6C 3T7


Request Forms:

Refund Requests

Coupon Requests

Receipt Requests

Meter Issues

Film Crew Inquires

Parking Management & Community Development